Frequently Asked Questions
Invoicing & Payment
You are the winning bidder, so what is next?
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If you are a successful bidder in one of our auctions we will email your invoice approximately 24 hours after the end of the last day of the sale.
* Many of our auctions are 4-5 days long and in this case you will receive your invoice the day after all sessions have concluded.
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ICollector Bidders: Please pay your invoice upon receipt. Your invoice will include a link to pay via credit card or paypal. Even if you do not have a paypal account you can still use paypal to process a debit or credit card of your choice. If we do not receive payment in 7-10 days, and other payment arrangements have not been made, the credit card on file will be automatically charged for the purchase.
Live Auctioneers and Invaluable Bidders: The credit card on file with the auction platform will be charged automatically to pay all auction invoices. If auto payment processing is unsuccessful, please contact us immediately to make other payment arrangements.
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Yes! If you would like to pay with cash, check, or money order please reach out to us at 775-851-1859 or email infor@fhwac.com
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Yes! If you would like to pay wire transfer please reach out to us at 775-851-1859 or email infor@fhwac.com
Shipping & Pick Up
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Yes! We offer in house shipping as a convenience to our bidders. Shipping costs will be calculated and billed separately after your items have been paid for. Purchases will be shipped via our approved, insured carriers: FedEx, UPS, USPS or DHL
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If you are a winning bidder you will automatically receive an email from Shipping Saint, our shipping partner, in the days following the auction. This email will include further instruction and will allowing you to choose if you would like your item(s) shipped or if you want to pick up.
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If you are a winning bidder you will automatically receive an email from Shipping Saint, our shipping partner, in the days following the auction. This email will allowing you schedule your pick up. Pick ups must be scheduled at least 24 hours in advance. You may also schedule a pick with our staff directly by calling us at 775-851-1859
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Orders are pulled and packed in the order payments are received. After an auction we process hundreds of packages. Please allow a minimum of 2 weeks from the date of payment to receive shipping notification.
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If you are in need of expedited processing of your order and/or rush shipping, for an additional fee; please contact us at info@fhwac.com or call us at 775-851-1859 for a quote
Auction Catalogs
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We print a limited amount of auction catalogs for select premium auctions. These are reserved for our bidders who do not have internet access or our clients who wish to purchase one for their reference. If you would like to purchase one you can order one here.
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Yes! While supplies may be limited we do offer past auction catalogs for sale You can purchase them here.
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A virtual catalog is a PDF version of our print catalogs. These are available for free on our website and can be viewed here.
Consigning
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We combine the elements of historically researched descriptions, professional photography, target marketing, and a team of specialists to consistently produce record prices.
Our auctions generate a worldwide audience of 10,000+ bidders and advanced collectors per auction (and growing), putting your material in front of more buyers!
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We specialize in a wide range of collecting categories including Western Americana, Native Americana, mining and Gold Rush related collectibles, saloon collectibles, advertising pieces, rare books, maps, historical documents, railroadiana, bottles, ephemera, philatelic, numismatics, tokens, jewelry and more!
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Submit your inquiry preferably along with photographs & descriptions of your item(s) to:
info@holabirdamericana.com or call us toll free 844-HWAC-RNO (4922-766)
We begin the process with an informal inspection of your item(s). Once we have the opportunity to evaluate your items, we will then provide you with a professional opinion of value.
Once we’ve determined if your material is a good fit for us and one of our upcoming sales, we will discuss the perfect venue for your items and spend some time with you to go over reserves, estimates, and sellers commission. Our commission rates are highly competitive and all inclusive. We have no photo or cataloging fees, no insurance fees, and no other hidden charges or gimmicks.